This utility works on everything from Windows XP to Windows 10. HP Print and Scan Doctor is a free software utility that helps you quickly address most printing and scanning issues with HP printers. However, there are some issues that are just manufacturer-specific and at that point, it’s a good idea to simply use the diagnostic tools they have provided. In fact, I’ve previously written about troubleshooting WiFi printers and gave six possible solutions for fixing most WiFi printing issues. There are literally hundreds of things that can go wrong. Even if you can print to your wireless printer today, you may not be able to a month from now if the IP address accidentality changes or if someone turns on a security feature on your router that prevents communication between devices on the network. Follow the instructions to fix it.Unfortunately, setting up a network or wireless printer is far more complicated just because you now have to deal with all kinds of equipment in between the two devices. An X indicates the printer has a problem.An exclamation mark means a test failed and was skipped.A wrench means a problem was found and fixed.Scan to computer is currently unavailable.An error occurred while communicating with the HP imaging device.An error occurred communicating with the scanning device.Can not print or other printing problems.HP Print and Scan Doctor can help with the following printer issues: If there is a connection problem, follow the instructions in the tool.ĭepending on the problem, click either Fix Printing or Fix Scanning and follow the instructions HP Print and Scan Doctor provides. Turn your printer/scanner on and click Retry if your printer is not listed. After downloading and having HP Print and Scan Doctor open, click Start and choose your printer. You can even troubleshoot connectivity errors right from the interface. HP Print and Scan Doctor are designed to be intuitive, allowing anyone to troubleshoot print or scan issues with relative ease. HP Print and Scan Doctor provides you with a fix for several typical HP printer/scanner issues and more.
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December 2022
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